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Ask a new question. So basically I've recently upgraded from Windows 7 Pro to Windows 10 Pro, my problem is I am trying to upgrade to 64 bit as I am currently on 32 and need the extra power to run some of the Adobe products. I have checked all my laptop specs and everything meets the requirements, I'm simply struggling to get the installation media to work once I've downloaded it onto a USB, I've done it three times now and still no luck!
When I try launch the upgrade file manually it says it is not compatible and I need to check for a different version. The error I get when I troubleshoot the file is that it is Windows 8 and not 10 like I have selected on the media creation tool.
What could be causing this issue? I desperately need some help as I can't seem to find any threads or anything related anywhere. Switching from a bit architecture to a bit architecture won't give your computer 'extra power. That will certainly be an advantage for Adobe Creative Cloud but it won't improve your computer's ability to perform data-intensive tasks. Was this reply helpful? Yes No.
Sorry this didn't help. Thanks for your feedback. How to download official Windows 10 ISO files. Step 2: Boot from the 64 bit Windows 10 install media, then perform a custom or clean install:. Thank you but I have done all of these steps 5 separate times now, I even did it again after your reply.
It still gives me the same problem, version not supported. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. Hi all So basically I've recently upgraded from Windows 7 Pro to Windows 10 Pro, my problem is I am trying to upgrade to 64 bit as I am currently on 32 and need the extra power to run some of the Adobe products.
Any help would be greatly appreciated! Kind regards Vince. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Report abuse. Details required :. Cancel Submit. Two things to know: Switching from a bit architecture to a bit architecture won't give your computer 'extra power. You can't upgrade from a bit architecture to bit; you need to do a clean install. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Andre Da Costa Volunteer Moderator. Switching to Windows 10 64 bit is free, you don't have to pay for it. As long as you have a qualifying Windows 7 or 8 or Windows 10 license, you are entitled to use it.
Switching requires that you perform a new installation, that means files, applications and settings will be deleted.
You will have to reinstall applications and native 64 bit drivers. Backup before migrating: How to: Create a system image in Windows 10 Step 1: Download Windows 10 64 bit then create a bootable copy: How to download official Windows 10 ISO files Step 2: Boot from the 64 bit Windows 10 install media, then perform a custom or clean install: How to: Perform a custom installation of Windows - Choose this option if you want to recover files from Windows.
In reply to Andre Da Costa's post on June 5, I'm getting really frustrated as I have limited data and I've already wasted 20GB. In reply to VincJames's post on June 6, I managed to force the boot sequence and have successfully installed 64bit Windows Thanks for the help guys! This site in other languages x.
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